FAQ
FREQUENTLY ASKED QUESTIONS:
1. Will l receive the same product that l see in the picture?
Yes, we guarantee that we have strict quality requirements for our products, and all our products will undergo strict inspection before being delivered to you.
If you find any problems with the product after you receive it, please contact us immediately, we have the best customer service team, and we will help you to solve it for the first time and make you satisfied!
2. Do your tattoo machines include a warranty?
Yes, we offer a warranty service of 6 months to 1 year. For specific warranty periods, please contact our customer service for more details.
3. How long will it take to receive my order?
Except during peak season, we usually need about 1-3 business days to process your order.
If by Expedited Shipping, after your order is shipped out:
It normally takes about 5-7 working days to reach the USA, North America, Europe and Asia (It does not include processing time and the exact arrival time may vary depending on the final destination).
It normally takes about 5-10 working days to reach Australia, New Zealand and South America (It does not include processing time and the exact arrival time may vary depending on the final destination).
It normally takes about 7-10 working days to arrive in Ukraine, Russia, and other countries (It does not include processing time and the exact arrival time may vary depending on the final destination).
For packages containing only wireless battery or liquid products, the delivery time may be longer, about 10-20 days (It does not include processing time and the exact arrival time may vary depending on the final destination).
4. Do you accept OEM orders?
Yes, of course. We accept any OEM orders such as custom product packaging, changing product logos, etc. If you want to know more details, please contact our customer service.
